FAQs
SUBMISSION / STATUS
How do I apply for an educational grant?
Can I save a request in progress and return to it later?
What is the timeframe for submitting a request?
What is the timeframe for providing additional information that's needed to complete the processing of my request?
What are the minimum documents required at the time of submission?
Will a grant be denied if the required documents are not provided?
Can I submit one application for multiple programs?
How will I know if my request was successfully received?
How can I contact VISTAKON® if I have questions about submitting a request?
Can I fax or mail in my request?
What is the maximum file size?
Can I utilize templates that I have from previous submissions?
What do I do if I do not have access to a scanner and am unable to upload the required documents into the website to complete my grant application?
Can I submit more than one request at a time?
What document types are acceptable for grant submissions?
How can I check the status of my request?
How long will it take to receive a decision?
How do I know what the VISTAKON® "Current Status" means within the "View Grant Status" window?
Who is eligible to receive an educational grant?
Does the educational requirement apply to fellowships?
Does the educational requirement apply to scholarships?
When do I complete a CE Provider Questionnaire Form?
When do I complete the Educational Partner Questionnaire Form?
Can funding be transferred to a similar or different program if the original program is cancelled?
Must I submit a new request if the program dates and/or speaker information have been modified from the original?
Am I required to return any unused funds?
What language should we use in our program materials/signage to recognize VISTAKON® support of our educational program?
How do I request a logo to acknowledge your company's support of a program?
Can I submit a request for a program/event that has already occurred?
What are some examples of types of grant requests that VISTAKON® does not accept?
Where do I send the requested information if additional information is needed to complete the processing of my request?
Can payment be made directly to an individual?
When completing the budget template, am I completing the information for the entire program or for the amount that I am requesting?
Can I resubmit if my grant request is rejected?
TROUBLESHOOTING
Who can I contact if I am having trouble with your website and I'm unable to submit a grant request?
How can I contact VISTAKON® if I have questions about submitting a request?
I lost my Grant Identification Number; how can I locate it?
SUBMISSION / STATUS
How do I apply for an educational grant?
Can I save a request in progress and return to it later?
No. Unfortunately, the system will not save your request. Please have all required documents completed and available before you begin the online application.
[Back to top]What is the timeframe for submitting a request?
All requests must be received at least eight (8) weeks prior to the date of the program.
[Back to top]What is the timeframe for providing additional information that's needed to complete the processing of my request?
Additional information must be received no later than 5-10 business days after you are notified.
[Back to top]What are the minimum documents required at the time of submission?
A letter of request on the organization's letterhead, an agenda, budget template, and signed W-9 form are required. For accredited programs, the CE Provider Questionnaire and Eligibility Questionnaire for Accredited Providers and Educational Partners must also be submitted. Please see our grant instructions for more details regarding the specifics of your program.
[Back to top]Will a grant be denied if the required documents are not provided?
Can I submit one application for multiple programs?
One application can be submitted for a related series of programs, such as a grand round series. The title, objectives and budget for each program must be included, along with all of the required documents.
[Back to top]How will I know if my request was successfully received?
Once your request has been successfully submitted, you will receive a confirmation receipt with the Grant Identification Number assigned to your request. Please print a copy of the confirmation receipt for your records and for future reference. If you do not receive a confirmation receipt immediately with the grant ID number, contact the Help Desk at
totalitysitemgr@its.jnj.com.
[Back to top]How can I contact VISTAKON
® if I have questions about submitting a request?
Contact us as follows:
For Technical Assistance:
Please forward an email to
totalitysitemgr@its.jnj.com.
For General Questions about grant submissions:
Contact the Professional Development Group at 800-876-6644 or send an e-mail to
PAFunding@its.jnj.com. Please provide the Grant Identification Number and the primary contact's e-mail address on file with the grant application.
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Can I fax or mail in my request?
No. Unfortunately, we do not accept fax or US Mail requests.
[Back to top]What is the maximum file size?
Can I utilize templates that I have from previous submissions?
No. Refer to the templates located in the "
Forms" section of this company website. Templates are updated on the site periodically.
[Back to top]What do I do if I do not have access to a scanner and am unable to upload the required documents into the website to complete my grant application?
Scanners are generally available to the public at your local library, grocery store, post office, or commercial copying center.
[Back to top]Can I submit more than one request at a time?
Yes. Multiple requests can be submitted through the system, but you will need to submit a separate request for each program.
[Back to top]What document types are acceptable for grant submissions?
Only documents saved as a Microsoft Word (.doc), Excel (.xls), PowerPoint (.ppt) and/or Portable Document Format (.pdf) are acceptable. We do not accept zip (.zip) files.
[Back to top]How can I check the status of my request?
You can check the status of your grant at any time by clicking on the "Create/View Request" link on this website. You will need to provide your Grant Identification Number and the e-mail address provided at the time of submission.
[Back to top]How long will it take to receive a decision?
You will be notified within eight (8) weeks of your submission regarding the status of your request.
[Back to top]How do I know what the VISTAKON
® "Current Status" means within the "View Grant Status" window?
From the "Submit/View Request" link, click on the Current Status icon for a complete definition list.
[Back to top]Who is eligible to receive an educational grant?
Educational grants may be awarded only to accredited educational providers that are academic medical centers, hospitals, medical societies, professional associations or government agencies.
[Back to top]Does the educational requirement apply to fellowships?
Applications for fellowships should not be requested from VISTAKON
®. Fellowship requests must be submitted through
THE VISION CARE INSTITUTE™, LLC at
www.thevisioncareinstitute.com/pages/continuing-education.aspx. The Vision Care Institute™, LLC may provide support to teaching institutions for their medical education programs by sponsoring fellowships. The terms of the fellowship must be clearly documented in a written agreement. Requests must include the selection criteria and state that there is a bona fide selection committee in place to select the final recipient(s). Grants must be provided to the teaching institutions and not to individual fellows.
[Back to top]Does the educational requirement apply to scholarships?
Applications for scholarships should not be requested from VISTAKON
®. Scholarship requests must be submitted through
THE VISION CARE INSTITUTE™, LLC at
www.thevisioncareinstitute.com/pages/continuing-education.aspx. The Vision Care Institute™, LLC may provide support to travel to a conference that was carefully selected by the teaching institution, including major educational, scientific, or policy making meetings of national, regional, or specialty medical associations. The general subject of the educational activity must generally fall within an educational area of interest to our company. Grants must be provided to the teaching institutions and not to individual fellows.
[Back to top]When do I complete a CE Provider Questionnaire Form?
If the activity will be certified for continuing education credits, the accredited provider must complete, sign, and include the CE Provider Questionnaire with the submission.
[Back to top]When do I complete the Educational Partner Questionnaire Form?
If the activity will be certified for continuing education credits, the accredited provider or educational partner must complete, sign, and include the Educational Partner Questionnaire with the submission.
[Back to top]Can funding be transferred to a similar or different program if the original program is cancelled?
No. The funding must be returned to the VISTAKON
® Grant Administrator and a new grant request for the revised program must be submitted. Receipt of a grant request by VISTAKON
® does not guarantee approval of your submittal.
[Back to top]Must I submit a new request if the program dates and/or speaker information have been modified from the original?
Am I required to return any unused funds?
Yes, to the extent that any of the funds are not used for the activity as defined in the written agreement, the provider must return any unused or excess funds to VISTAKON
®.
[Back to top]What language should we use in our program materials/signage to recognize VISTAKON
® support of our educational program?
The following recommended verbiage should be used: "This program is supported by an educational grant from VISTAKON
®, Division of Johnson & Johnson Vision Care, Inc."
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How do I request a logo to acknowledge your company's support of a program?
To request a copy of our company logo, please forward an e-mail message to
PAFunding@its.jnj.com. You will need to provide your Grant Identification Number and the e-mail address on file with your application.
[Back to top]Can I submit a request for a program/event that has already occurred?
No. Requests for support must be received at least eight (8) weeks prior to the date of the program. All funding must be received by the grant recipient prior to commencement of the program.
[Back to top]What are some examples of types of grant requests that VISTAKON
® does not accept?
Where do I send the requested information if additional information is needed to complete the processing of my request?
Send the missing information to
PAFunding@its.jnj.com along with your Grant Identification Number and the primary contact's e-mail address on file with your application.
[Back to top]Can payment be made directly to an individual?
No. Educational grants cannot be provided to individuals.
[Back to top]When completing the budget template, am I completing the information for the entire program or for the amount that I am requesting?
The yellow column on the budget template provides space for you to enter costs for the entire program. The green column provides space for you to assign the requested funding to specific expenses. Both columns must be completed, along with the Income section at the end of the form.
[Back to top]Can I resubmit if my grant request is rejected?
No. Generally, requests are rejected either because they do not fit the criteria of an educational grant, the topics are not within our educational areas of interest, funds are not available, or the request was received less than the eight weeks prior to the date of the program.
[Back to top]TROUBLESHOOTING
Who can I contact if I am having trouble with your website and I'm unable to submit a grant request?
How can I contact VISTAKON
® if I have questions about submitting a request?
Contact Us
For Technical Assistance:
Please forward an e-mail message to
totalitysitemgr@its.jnj.com
For General Questions About Grant Submissions:
Contact the Professional Development Group at 800-876-6644 or send an e-mail to
PAFunding@its.jnj.com. Please provide the Grant Identification Number and the primary contact's e-mail address on file with the grant application.
[Back to top]
I lost my Grant Identification Number; how can I locate it?
Please send an e-mail message with the name of the requesting organization, the amount of the request, and the estimated date of the grant submission to
PAFunding@its.jnj.com. We will send you confirmation of the Grant Identification Number or contact you for more information.
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